Bakers Best Health - Billed for something I returned some time ago.
I ordered the Crepe Away Hydrating Cream, which was received, and paid for. They sent me a second shipment, as they auto ship, if you miss the postcard they send to cancel further shipments.
I took it to the post office right away, and returned it. They sent me a bill for the second shipment, so I sent them a letter indicating that I sent it back. In fact, I told them that I found something that works better and faster. They sent me a return address label to send it back, and said when they receive the item, that would cancel further shipments.
So, I sent them a letter again, and asked them why I need a return label, for something I already returned. Today I received a form letter indicating my payment history for other items I received back in 2012. There was no mention of my return of the second shipment. All the payment history told me was that I paid for previous orders.
Their customer service leaves much to be desired. My previous payment history should be proof alone that I am an honest person.
Reason of review: Being billed for something I returned..
Preferred solution: Quit billing me for something I returned some time ago. .
Bakers Best Health Pros: Products are good.
Location: Wixom, MI 48393, USA
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